At Chrome Hearts, we strive to provide a seamless and efficient ordering and shipping experience for our valued customers. This Order & Shipping Policy outlines the process for placing orders, processing times, shipping methods, and relevant terms and conditions.

Order Processing:

Upon placing your order on our website, you will receive an order confirmation email containing details of your purchase, including the item(s) ordered, billing and shipping addresses, and order total. Please review this confirmation carefully and contact us immediately if you notice any discrepancies.

Orders are typically processed within 1-2 business days of receipt, excluding weekends and holidays. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information to monitor the status of your delivery.

Shipping Methods:

We offer various shipping options to accommodate your needs:

  • Standard Shipping: Estimated delivery within 10-12 business days.

Please note that shipping times are estimates and may be subject to delays beyond our control, such as weather conditions or carrier disruptions.

Shipping Costs:

Shipping costs are free. The total shipping cost will be displayed at checkout before you confirm your order.

Contact Us:

If you have any questions, or concerns, or require assistance regarding our Order & Shipping Policy, please don’t hesitate to contact us using the information provided below:

Phone: +1 (310) 359-2770
Email: support@chromehearts.com
Address: 306 Mallard Crescent, East Kilbride, Glasgow, G74 8UQ
Support: 24/7

By making a purchase from Chrome Hearts, you agree to abide by the terms and conditions outlined in this Order & Shipping Policy.